Help

Eight quick answers to what people ask most. Anything else, write to us at the bottom of this page.

How do I cancel

On the web: sign in, open your account screen, and press Cancel subscription — one button, straight to the confirmation, no phone call. On a phone: iPhone → Settings → your name → Subscriptions; Android → Play Store → Payments & subscriptions. Either way, everything stays unlocked until the period you already paid for ends, and nothing is charged again after that.

How do I delete my account

Open your account and press Delete my data — in the Security tab, inside «My data and privacy». It erases the account at once, with no way back: your profile, email, every game, coach reads and lesson progress, and any club link — all gone. Two things outlive it, and neither can be turned back into you: a one-way hash of the email stays 12 months, so the same address cannot claim a second free trial or a second refund, and a payment you actually made is kept six years after the end of the tax year because the law says so — no longer tied to any account. Nightly backups of the database age out within about 70 days. An active subscription has to be cancelled first — the button asks for that before it deletes anything. Full instructions: deleting your account.

I can't hear the bots

Check that Bots speak aloud is on — Account → Sound and voice — and that the device isn't muted. The host and the bots have voices in all three table languages. Voices load in the background, and nothing waits for them: until they arrive your device's own voice covers the table, which is why the first minutes can sound flatter. On a weak device the table keeps the system voice and says so.

My progress is gone

Progress lives on the account, not the device — it comes back the moment you sign in with the same email you played under. Check the exact address (no typo, no second email) and that you're actually signed in here. Still missing after that? Write to us with the email and roughly when you last played, and it gets looked up.

I run a club — how do I get listed

Open Clubs and press Start a club — one short form. Once we have verified the club, its code gives fourteen days of everything free to up to 20 new players every 30 days — the days start when the player confirms their email. If the places are taken, the gift waits and starts by itself on the player’s first visit after a place opens. The club page and code cost nothing, and club tables are free within 8 evenings a month and 2 tables at once. More than that needs the paid room, which is not on sale yet. If we change these terms, a verified club keeps today’s for at least 12 months after we tell it by email. 0% commission, permanently.

I found a bug — how do I report it

The fastest way is "Report a problem" at the bottom of every page — it travels with whatever you were doing when it happened. Otherwise write to us and say: what screen you were on, what you tapped, what you expected, and what actually happened — a screenshot helps a lot. Every report is read; say first if it's blocking you from playing right now.

Where do I read the whole rulebook, start to finish

The guide walks through the whole table in one page — the roles, the day, the night — and sends you on to the hand signs and the nine kinds of player. Free, no account needed. Playing with friends? How to play Mafia online with friends shows how to set up a room.

What's free, and what costs money

Playing is free, forever — unlimited games, both sides, the whole school, voices, plus one full review of the reads you made and missed, every day. The paid coach ($5.99 CAD a month, or $49 CAD a year) adds which reads you missed, the exact tell you had, every vote graded, and how you compare to a perfect reader of the same evidence. Full list: pricing.

While the site is in beta (the BETA mark beside the logo), nothing is sold, and anyone signed in to an account gets the paid features free, with limits: the full Coach review up to 3 times a day, and up to 3 private rooms for friends at a time. Details: Terms.

Something else? One person reads every message. No reply time is promised; a refund within 14 days of paying needs no message at all — the button in your account refunds it automatically.

Write to us

Or e-mail [email protected].