Help
Nine quick answers to what people ask most. Anything else, write to us at the bottom of this page.
How do I cancel
On the web: sign in, open your account screen, and press Cancel subscription — one button, straight to the confirmation, no phone call. On a phone: iPhone → Settings → your name → Subscriptions; Android → Play Store → Payments & subscriptions. Either way, everything stays unlocked until the period you already paid for ends, and nothing is charged again after that.
How do I delete my account
Open your account and press Delete my data — in the Security tab, inside «My data and privacy». It erases the account at once, with no way back: your profile, email, every game, coach reads and lesson progress, and any club link — all gone. Two things outlive it, and neither can be turned back into you: a one-way hash of the email stays 12 months, so the same address cannot claim a second free trial or a second refund, and a payment you actually made is kept six years after the end of the tax year because the law says so — no longer tied to any account. Nightly backups of the database age out within about 70 days. An active subscription has to be cancelled first — the button asks for that before it deletes anything. Full instructions: deleting your account.
I can't hear the bots
Check that Bots speak aloud is on — Account → Sound and voice — and that the device isn't muted. The host and the bots have voices in all three table languages. Voices load in the background, and nothing waits for them: until they arrive your device's own voice covers the table, which is why the first minutes can sound flatter. On a weak device the table keeps the system voice and says so.
My progress is gone
Progress lives on the account, not the device — it comes back the moment you sign in with the same email you played under. Check the exact address (no typo, no second email) and that you're actually signed in here. Still missing after that? Write to us with the email and roughly when you last played, and it gets looked up.
I run a club — how do I get listed
Open Clubs and press Start a club — one short form. Once we have verified the club, its code gives fourteen days of everything free to up to 20 new players every 30 days — the days start when the player confirms their email. If the places are taken, the gift waits and starts by itself on the player’s first visit after a place opens. Running the club costs nothing — 0% commission, permanently.
I found a bug — how do I report it
The fastest way is "Report a problem" at the bottom of every page — it travels with whatever you were doing when it happened. Otherwise write to us and say: what screen you were on, what you tapped, what you expected, and what actually happened — a screenshot helps a lot. Every report is read; say first if it's blocking you from playing right now.
How do I train my table memory
Play the free table-memory trainer — level 1 needs no account; sign in to climb and keep your progress. Each level is a ladder of 25 tasks dealt fresh for you — who sat where, who put up whom, which sign a seat showed, who claimed sheriff, the order of the vote, what changed overnight — and each one asks a single question about what you just saw. Nobody else gets your tasks, and a task you come back to after a miss is a new one, so there are no answers to learn, only the skill. A right answer moves you to the next task, a wrong one one task back; right on task 25 opens the next level, and you never drop back down. Every step up is a little harder — more seats, more facts, less time — and the levels keep going. Want the technique behind it first? Free lesson: remember the table without a note.
Where do I read the whole rulebook, start to finish
The guide walks through the whole table in one page — the roles, the day, the night — and sends you on to the hand signs and the nine kinds of player. Free, no account needed.
What's free, and what costs money
Playing is free, forever — unlimited games, both sides, the whole school and the trainer, voices, plus one full review of the reads you made and missed, every day. The paid coach ($5.99 CAD a month, or $49 CAD a year) adds which reads you missed, the exact tell you had, every vote graded, and how you compare to a perfect reader of the same evidence. Full list: pricing.
Something else? One person reads every message. No reply time is promised; a refund within 14 days of paying needs no message at all — the button in your account refunds it automatically.
Write to usOr e-mail [email protected].