Write to us
One person reads every message. No reply time is promised; a refund within 14 days of paying needs no message at all — the button in your account refunds it automatically.
Or write to [email protected].
The game itself not loading? Check the status page.
A locked game, deleting your data, cancelling? Read the help page first — it answers most of these on its own. Refunds are in the refund policy.